TERMS OF PURCHASE
These terms of purchase establish the binding agreement between Jade Leaf Matcha and every customer placing an order on our official website. By completing checkout and submitting a purchase order, you confirm you accept and agree to abide fully by all terms, conditions, and shop policies published across our site.
account and ordering responsibilities
When you place an order, you guarantee all information you submit including your name, billing details, shipping address, and contact information is accurate and complete. You must be of legal age in your jurisdiction to make online purchases, or shopping with permission from a legal guardian. You are fully responsible for maintaining confidentiality if you create a registered customer account on our store, and for all orders submitted under your account credentials.
product representation
We work hard to display accurate product photographs, descriptions, ingredient lists, and flavor notes for every matcha item. However, screen color differences across various digital devices may create minor visual variations for tin and packaging appearance. Matcha is a natural agricultural product; subtle minor color and flavor variances between harvest batches can naturally occur and do not count as product defects. All nutritional statements on our site are for general informational purposes only and are not intended to act as medical health claims.
pricing rules
All product prices shown on our website are stated in United States Dollars. We may run limited‑time promotional discounts such as our site‑wide summer offers; sale pricing is only active for the specified advertised promotion period and can end without advance notice. We make reasonable efforts to keep displayed pricing error‑free, but in the rare event of obvious typographical price mistakes, we hold the right to cancel or adjust affected orders before fulfillment commences.
payment conditions
We accept the payment methods displayed on our checkout page. Your order will only enter processing after successful authorization and approval of your submitted payment. If your payment gets declined by your card issuer, your order will not be fulfilled. We reserve authority to cancel suspicious high‑risk orders for fraud prevention purposes to protect both our business and legitimate shoppers.
order acceptance & cancellation
Submitting an online order form does not 100% guarantee contract acceptance by our store. We maintain the right to refuse, cancel, or suspend any order for reasons including suspected fraudulent activity, product inventory depletion, obvious pricing errors, or delivery‑service restrictions to certain international locations. If we elect to cancel your already‑paid order, we will issue a complete refund back onto your original payment source.
intellectual property
All content found across our website including written text, product images, logo artwork, graphic designs, and educational matcha guides remain the full intellectual‑property ownership of Jade Leaf Matcha. You may not copy, reproduce, resell, or repurpose any of our site commercial content for public or business use without obtaining explicit prior written permission from our brand team.
prohibited uses
Our matcha goods are sold for standard personal household consumption use only. You may not purchase our inventory with intent for mass resale, redistribution, or counterfeit repackaging without formal wholesale partnership authorization from our company. Any orders showing clear signs of bulk reseller purchasing without wholesale approval risk order cancellation.
limitation of liability
Jade Leaf Matcha shall not be held liable for any indirect, incidental, consequential damages arising out of your use of our products or website. This includes but is not limited to lost personal income, travel costs, or inconvenience stemming from delivery delays. Our maximum total liability related to any given individual order cannot exceed the total dollar amount you paid for that specific purchase. Always read ingredient lists carefully, and discontinue product use immediately if you experience adverse physical reaction.
governing rules
These purchase terms are governed under applicable United States commercial law. If any single clause inside these terms is found unenforceable, all remaining clauses will stay fully valid and remain in effect. Our decision not to enforce one provision on one occasion does not waive our ability to enforce that provision in future situations.
revisions to purchase terms
We may periodically update these terms of purchase. Updated text will go live directly on our policy webpage. Continued shopping on our website after published changes means you accept the revised set of terms.